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How To Proceed:

1. Once payment is received a document will be sent via email. Fill this document in and e-mail it to us at joyce2diamond (If you already have an old Resume in electronic format, please feel free to only e-mail us that document if you wish.)

2. We will email you with a draft copy of your resume within 1-3 business days with questions regarding more information to reach to a final product.

3. After receipt of you answers, we will finalise your resume (CV) and e-mail the document to you for a final sign off within 3-5days

4. As the client, you are responsible for all proofreading to ensure the information on your résumé is accurate and complete. joyce2diamond, will not be held responsible for inaccurate information. We provide up to 2 rounds of revisions to assist clients in the editing/correction process within a 10 working day period.




Terms and Conditions

1.We have collected your payment and then we will send you a form to fill in so we can provide a service to you.

2.Refund Policy
Our writers begin working immediately upon receipt of your order, therefore once an order is submitted, we do not offer refunds.

3.Product Guarantee
We stand behind our work, you will receive an email of your resume in a word document form cause we believe that once you have your resume, you should be able to alter it to your needs for future updates.

4.Work Process
Our writers begin working immediately upon receipt of your order. After reviewing your information and starting a rough outline, your writer will send you an email acknowledgement. This may contain questions or requests for additional information. If your writer is unable to reach you by email he or she may telephone you.

5. Upon completing your résumé package,
We will email a draft set for your review. All documents are created using MS Word. You may write back to us within 10 business days or to make up to 2 rounds of revisions, whichever comes first. Our goal is that you are delighted with your résumé package! Because information gathering and writing is an iterative process, you may think of items to add or change after the first round. This is why is provide 2 rounds of revisions.

6. Telephone Consultations
Our efficient email work process enables us to share cost savings with the client. Since not all clients require or want telephone consultations, telephone consultations are provided as an optional add-on service. Most clients appreciate the savings achieved by working via email.

7. Liability
As the client, you are responsible for all proofreading to ensure the information on your résumé is accurate and complete. joyce2diamond@yahoo.com.au will not be held responsible for inaccurate information. We provide up to three rounds of revisions to assist clients in the editing/correction process.

8. joyce2diamond has no liability for any services rendered and/or information provided. Any career advice provided in the course of the résumé preparation process is based upon joyce2diamond employment experience and personal experience in the career and résumé writing industry. By taking our advice, you are accepting it at your own risk. joyce2diamond offers no guarantees beyond our limited résumé guarantee.

9.Résumé Packages
Packages and services available are listed on the Web site and are subject to change.

10.The information received maybe confidential information and may also be the subject of legal professional privilege. If you are not the intended recipient, any use, disclosure or copying of this form is unauthorised. If you have received this document in error, please notify the sender immediately by email and destroy all pages of this email/document.

11.Confidentiality
Information on this form is protected by the Privacy Act of 1988 and is collected in order to provide you a service and product, this form and your resume/CV will be destroyed from our database after 3 months from your first initial payment. We respect your privacy. We will keep your personal information and email address confidential, along any information you enter on the system, and we will not share it with anyone. WE DO NOT SELL, RENT OR BARTER YOUR INFORMATION. YOU MAY REVIEW, EDIT OR DELETE YOUR DATA AT ANY TIME BY CONTACTING US.

12. joyce2diamond, is committed to respecting the privacy of our users. We strive to provide a safe, secure user experience. This Privacy Statement describes the online data collection and usage policies and practices that apply our operations

13. It may contain links to other Web sites over which we have no control. We are not responsible for the privacy policies or practices of other Web sites to which you choose to link from our Sites. We encourage you to review the privacy policies of those other Web sites so you can understand how they collect, use and share your information.

14. By submitting payment for services, you thereby accept our terms and conditions.
Last Updated: 11 Jun 2008 00:27:10 PDT home  |  about  |  terms  |  contact
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